Services

We aim to provide both contact centre and BPO services that are ideal for internal organisations looking to expand their operations in Africa. We are flexible, cost effective and manage our services through a pay-per-use model.

Contact us to discuss your specific call center outsourcing and BPO needs.

Learn more about Globility’s Hosted Services

 

Hosted services.

Globility provides Hosted Services that are
the ideal option for organisations requiring
a robust, resilient and independent Data
Centre capable of delivering superior
infrastructural performance.

Freeing you to concentrate on your core business,
Globility Hosted Services ensures the continuous
management of your servers and ensures that
corporate systems and data are available 24/7.

 

 

Why use Globility Data Centre Services:
  • A fully managed contact centre and BPO environment services.
  • Call centre or BPO adapted desks with storage space, chairs and 100 Mb/s LAN connectivity. Also, WAN/Data bandwidth services are available through partners.
  • Pentium call centre workstation, with: monitor, keyboard, headset and mouse.
  • A huge variety of switchless SIP-based telephony solutions.
  • Total facilities management, including: back-up power, air-conditioning, partitioning, rental, maintenance and insurance.
  • Full IT support
  • Individual meeting rooms, counselling cubicles, support offices and training centres,
  • A fully equipped canteen and excellent pause areas
  • Globally competitive prices.
Why use Globility’s Data Centres?

Independent and vendor neutral – therefore allowing you to choose the solution that best meets your needs

Data centre environmental controls and monitoring systems including raised floors, moisture detectors, HVAC systems, lighting and fire protection

Primary and secondary power supplies (conventional Utility and back-up supplies through UPS and on-site diesel generators)

Flexible – we provide dedicated, virtual or co-located hosting options to meet your specific hosting needs

Scalable – 1U of server rack space, a complete cabinet or a custom built data centre cage, our highly scalable options ensure that we can continually adapt to meet your growth requirements.  South Africa’s Tier 1 Bandwidth Network providers established on site.

Cloud services easily deployable from our data centres.