ABOUT GLOBILITY

Why choose Globility?

Globility offers an excitingly progressive approach to managed infrastructure. The company’s experienced, dynamic executive team already has a proven track record in the BPO/Contact Centre industry and together they are quickly developing a reputation for fresh ideas and thinking. The organisation is also backed by the established experience and considerable resources of its major shareholder and holding company, ContinuitySA.

The benefits of Globility’s world-class managed infrastructure:

  • Gain knowledge not liabilities
    Launch a world-class service straight away using Globility’s intelligent infrastructure and technology, and learn from the operation’s expertise and experience in infrastructure, technology and contact centres while expanding, comfortable in the knowledge that you are not locked into a restrictive long-term lease and can leave at any time.

  • We adapt, so you don’t have to
    Bridging the gap between traditional facilities management (premises-related only) and fully-fledged IT outsourcing, Globility is able to offer businesses the flexible solution they really need to compete in the globalised marketplace — a fully managed environment that can scale and adapt to their changing needs because it is based on intelligent infrastructure and cutting-edge technologies.

  • Share economies of scale
    Headquartered in Midrand, the heart of Gauteng’s emerging economic zone, Globility’s size enables it to offer exceedingly competitive prices as a result of its considerable economies of scale. The organisation can ramp up to 820 seats almost immediately at its main location on Old Pretoria Road.

  • Exploit our wealth of expertise
    An integral part of Globility’s world-class fully managed environment is the team of highly qualified, expert staff responsible for its operation at every level. By drawing on the talent and experience of Globility’s executive management, skilled staff and experienced partners you will have access to the range and depth of expertise required to ensure your organisation consistently performs at its peak.

  • Access a large pool of talent
    Take advantage of the benefits of being conveniently located in one of the most accessible locations in Midrand, including access to 5 pools of agents and a growing pool of supervisory staff, being close to shops, amenities and a hospital, being situated on a major bus route, with a taxi rank right outside the location, easy access to Johannesburg and Tshwane, and being close to the Midrand Gautrain station.

  • Full business continuity/disaster recovery available
    In contrast to many managed infrastructure providers, Globility can leverage off its relationship with ContinuitySA and include full business continuity services if required.